Service available for Peninsula and Balearic islands.

Standard (4-6 working days): Free from 60 €.
Orders under: 4,95 €.
Express (48h working days): 9,95 €.

You will receive a shipping confirmation email with your link tracking when the order leaves our warehouse.

Follow your order at any time from that link. If you have any questions, please contact us
to pedidos@lookatmyskin.es(L–V 10:00-18:00).

In Look At My Skin we want you to enjoy your shopping experience with total confidence.

If you've made your purchase online, you get 14 calendar days from receipt of order to exercise your right of withdrawal.

To request the return, the product must be in its original package, unopened, unused and in perfect condition.

For reasons of protection of health and hygiene, we do not accept returns of products unsealed, opened, or used.

If the product you received has a defect of manufacture, is in a poor state or is this a error in the shipment, we will cover all the cost of return or replacement.

1. Write to us at pedidos@lookatmyskin.es indicating the order number and the reason for the return.
2. We'll give you the instructions for the delivery of the product.
3. Once received and verified the condition of the item, we will proceed to refund.

The refund will be made within a maximum period of 14 calendar days from the receipt of the product in our facilities.

You will be refunded the full amount of the product, including the cost of standard shipping paid on the initial order (except for urgent shipments or extras
requested).